Shipping & Delivery

We ship from Madinah al-Munawwarah across the Kingdom, the GCC, and worldwide.

Within Saudi Arabia

• Same-day or next-day dispatch on orders placed before 4 PM

• Standard delivery: 1–3 business days

GCC (UAE, Bahrain, Kuwait, Oman, Qatar)

• 2–5 business days

• Calculated at checkout based on weight

International

• 7–14 business days depending on destination

• Customs duties and import taxes are the customer's responsibility

Order tracking

A tracking link is sent by email and SMS as soon as your order ships. If you don't see it, message us on WhatsApp at +966 50 979 4651.

A note on attars and bakhoor

Glass bottles are double-padded and shipped in protective inner sleeves. If anything arrives damaged, photograph it before opening and contact us within 48 hours.